Customer Service

• Up to 6 month lay-by period **
• GST and VAT free for customers travelling from overseas
• High security and insurance for all national and international deliveries
• Lifetime complimentary clean and check of all diamonds, jewellery and settings to ensure each piece is structurally sound.
• International grading certificates
• Certificated of Ownership provided for items over $2,000

Stefan Diamond Upgrade

Our "No Loss" Diamond upgrade allows you at any time to trade up a new creation featuring a larger Stefan Diamond without any loss from what you previously paid for your original Stefan diamond.

Upgrade Terms & Conditions

• The diamond traded, must have a 0.50ct minimum carat weight and must have been purchased from Stefan Diamonds
• The diamond must be in perfect condition with all original certificates, and must be approved by our gemmologist for authenticity
• The new diamond purchase must be at least 50% greater in dollar value than the diamond being traded in
• Only one Stefan diamond can be used towards an upgrade at any one time
• The full purchase price paid for the original diamond will be deducted from the price of the new diamond, less the amount paid for the original setting or mount
• Does not apply to sale items or diamonds from our website
• Please contact us on (08) 9485 2882 for more information

* A payment option that enables you to secure your desired Stefan creation by making regular minimum monthly payments over 6 month period.